Information-screened Deluxe
Business information reviewed. Registration, qualifications and insurance are not independently confirmed unless individually stated.
SELECTIVE LISTINGS. CLEAR CHECKS.
Quality before quantity.
We screen available business identity, advertised services, coverage and public feedback before Basic publication. This is an initial information review—not proof that every qualification, insurer or completed job has been checked.
Know what each label means.
Credentials-checked Deluxe
Additional relevant evidence reviewed with a scope and date. This is not an official trade certification or a guarantee. The example badge is unawarded.
Choose and confirm.
Ask who is coming, whether a subcontractor is involved, the expected cost and what proof of access rights is needed. A trade association logo is not a legal licence. Confirm current membership, relevant competence and liability cover directly where not independently stated.
Extra support
Businesses may describe support for older or vulnerable customers. A reviewed support filter appears only after we confirm the specific arrangement; ordinary feedback is not enough to award it. Keep a trusted person involved with consent when helpful.
Concerns matter.
Tell us if published details are inaccurate or you have concerns about a listed business. We review information and may seek clarification, change a service or hold a listing. We cannot adjudicate every dispute or promise a particular outcome.
Raise a concern or request a correction →How results are ordered
Approved live claimed Deluxe matches appear first, then local/regional Basic matches and clearly labelled national Basic matches. Each group rotates for the directory-order option. Every service, area, hours and saved-list filter applies before ordering. Name sorting remains within these groups.
LOOK AFTER WHAT YOU HAVE
Secure, maintained and suitable for your home.
Ask about a suitable repair
Before replacing a lock, handle or door mechanism, ask what has failed and whether a safe repair is appropriate. Compare the full price, parts, warranty and maintenance. Do not compromise a fire door, safe escape or the security your insurer requires.
Keep the handover useful
Ask how to operate and maintain the installed hardware, what to do if a fault returns and which replacement parts or batteries it needs. Agree how removed hardware and batteries will be dealt with.
Discuss draughts carefully
Door and window repairs may be a chance to discuss unwanted draughts. Required ventilation must remain effective. Ask a suitable specialist before changing seals or openings on fire doors or other safety-critical fittings.
Energy Saving Trust: draught-proofing and ventilation →These are questions for your own job, not an environmental approval or a promise of savings. Confirm the scope, price and relevant checks directly.
Linked guidance reviewed 15 November 2026.